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Doyle Dennis LLP Sues XL Insurance America and Intercare Holdings for Insurance Bad Faith

Doyle Dennis LLP recently filed a bad faith insurance suit against XL Insurance America, Intercare Holdings, and Intercare’s insurance adjusters in Maricopa County, Arizona.

After sustaining an on-the-job injury while working for a packing company on January 9, 2021, Doyle Dennis LLP’s client filed a workers’ compensation claim with his employer in Yuma, Arizona. The client received benefits while getting treatment until May 19, 2022, when the defendants improperly terminated benefits of the client’s claim without conducting a proper investigation. Despite numerous attempts to explain to adjusters why the basis for terminating the benefits was incorrect, the defendants repeatedly ignored the client’s communications. The failure to reasonably investigate the basis for terminating an employee’s compensation claim is in direct violation of Arizona law, under which insurance carriers and third-party administrators may be held liable for their failure to conduct an adequate investigation.

Consequently, the client was forced to hire an attorney and request a hearing before the Industrial Commission of Arizona. On May 9, 2023, the Commission found that the client’s benefits were improperly terminated and ordered XL Insurance America to pay the long overdue benefits he was entitled to. Unfortunately, the wrongful conduct did not stop there. Although the workers’ compensation insurance carrier (XL Insurance America) and third-party administrator (Intercare Holdings) were ordered to pay, the defendants continued to dispute and manufacture new reasons to delay the benefits owed to the client. As a direct result of the defendants’ improper withholding of benefits, the client was forced to go without financial support to pay for his medical treatments. The fact that the client’s last medical examination was on May 18, 2022, one day before his benefits were wrongfully terminated, was used to justify the defendants’ refusal to pay indemnity benefits.

The attorneys at Doyle Dennis LLP have significant experience dealing with insurance companies and holding them accountable for committing bad faith, failing to pay out claims, and letting claimants suffer. If you are an injured worker who was harmed by the wrongful denial of workers’ compensation benefits, life insurance benefits, property damage benefits, or other insurance payments, you may have a claim for insurance bad faith. Doyle Dennis LLP will not charge you to complete an initial evaluation of your claim.