Doyle Obtains Verdict For Commercial Plaintiff Harmed By American Family Mutual’s Improper Claims Processing Actions Following Arizona Hailstorm
The massive October 5, 2010, Arizona hailstorm spawned significant damage to consumers and business owners across Maricopa County, as well as jury verdicts against those insurance companies that refused to live up to their promises to timely and properly pay for the full amount of damages sustained by their insureds. American Family Mutual Insurance Company (“American Family”), one of the largest property insurers in Arizona and across the western United States, was recently unanimously found guilty by a federal jury in Phoenix of breaching its contract for full replacement coverage of our client’s commercial office building in the Scottsdale Airpark business park owned after undervaluing the damage by over $210,000. The jury’s verdict confirmed that American Family’s adjusters at Pacesetter, as well as its home office adjusters and managers, undervalued the damage caused by the wind, hail, and rain to our client’s property by insisting that no more than $30,000 worth of damage to the building’s roof, windows, and exterior was sustained in the storm, despite overwhelming evidence of much more significant losses.