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Workers’ Compensation Bad Faith

Doyle LLP Trial Lawyers has filed suit against Travelers Indemnity Company (“Travelers”) and its adjusters for the wrongful denial of its client’s workers’ compensation claim in violation of the duty of good faith and fair dealing.

Following a work injury, the duty of good faith and fair dealing requires an insurance company to conduct a reasonable investigation and only deny a claim if there is a reasonable basis to do so.  Doyle LLP’s client, an employee of Aaron’s Inc., suffered back and knee injuries in the course and scope of his employment on or about May 9, 2014.

Upon receiving his workers’ compensation claim, Travelers denied and delayed his necessary surgeries and benefits.  Rather than complete an adequate investigation, Travelers instead attempted to limit his care by repeatedly delaying and denying the undisputed need of surgery.  Every doctor, including Traveler’s hired physician, opined repeatedly that Doyle LLP’s Client’s surgery was necessary.  Despite this knowledge, Travelers attempted to block surgery by continually refusing authorization and requiring multiple evaluations by its hired doctors on undisputed issues, ultimately delaying authorization for months and causing irreparable damage.


As a direct result, Doyle LLP’s Client was forced to hire and pay a lawyer to help him secure the workers’ compensation benefits to which he was entitled.  After proceeding through the preliminary proceedings before the Industrial Commission of Arizona, Travelers finally authorized his back surgery on April 8, 2015 and knee surgery on September 8, 2014. However, because of the lengthy delay, Doyle LLP’s client suffered from physical, financial, and emotional damage.


Doyle LLP is proud to represent this worker who was injured due to bad faith of a workers’ compensation insurer. Contact us today if you or someone you know has suffered from a wrongful delay in payment of workers’ compensation benefits.